Purchasing Equipment From an Online Sales Site

2012 11-04

ONLINE BUYER BEWARE!!

HVAC products are unlike most products for sale on the Internet.  A trained professional should always review the unique requirements of your structure to ensure proper equipment selection and safe, efficient installation.  Even the most skilled Do-It-Yourselfers should not attempt to install HVAC products. Consumers should never install heating and cooling products themselves. A professional HVAC Contractor should always be involved in job-site inspection, product selection, and installation.

There are many online sales companies that engage in the dangerous and deceptive practice of selling HVAC equipment directly to Consumers bypassing the expertise of trained, professional Contractors. There is no short cut to a safe, quality, professional HVAC installation that conforms to local building codes, meets manufacturer specifications, performs at peak efficiency, and operates safely.  Prior to purchasing HVAC equipment, a local professional HVAC Contractor should visit your home in person, evaluate your structure, assess your current HVAC system, review your family’s air quality requirements, and submit a written proposal that specifies his professional recommendation of appropriate equipment options before you decide on what type of system you should buy.

Rheem does not endorse, approve, or certify any online sale of its products through auction websites, online retailers or any other method of online sales direct to consumers without an in-person site visit, inspection, and installation by a qualified, trained HVAC professional.

Rheem published warranties are not applicable for any equipment manufactured by Rheem that has been sold direct to the consumer via the internet or auction websites without an in-person site visit, inspection, and installation by a qualified, trained HVAC professional.

To find a dealer near you click here. Please note that the Contractors listed on the Rheem Locator system are independent contractors and are not owned by, employed by, operated by, or authorized by the Rheem Sales Company.